vvvvvvvvvvvvvvWestside Tech - 955 East Story Road - Winter Garden, FL - 34787 - (407) 905-2000 - Fax (407) 656-3970
xxxxx xxxxx xxxxx xxxxx xxxxx

Career Training

PC SUPPORT SERVICES
Instructor: Sandy Armbruster

DESCRIPTION: This program is designed to prepare a student for employment as a Help Desk Support Assistant, Help Desk Specialist, and Help Desk Analyst. Training includes but is not limited to advanced software applications and operating systems, electronic communication via the Internet, web page components, computer networking and network administration, the interrelationships among major components of networks, hardware and software selection and installation, preventative hardware maintenance, and customer service skills.


LENGTH:
900 hours

PROGRAM COST:
In addition to required tuition fees, textbooks and lab fees for this program are approximately:
  • Books range from $200-$650
  • Lab fees $50
UNIQUE REQUIREMENTS: The State of Florida requires students to meet the minimum basic skills levels prior to program completion.


LICENSURE/CERTIFICATION/OTHER:
Microsoft Office User Specialist (MOUS)


 

 

 

Academic Training

Apprenticeships

Special Programs

ACE Centers

Faculty & Staff
The Foundation